Live Deposition for Admins Follow
One-Time Setup
Install the Verbit-Zoom App
As Zoom admin, you can install the Verbit-Zoom App, also known as Verbit Live Transcription, through Zoom's Marketplace.
During installation, you will be redirected to the Verbit platform login page and will be asked to login.
Logging in to the Verbit platform will complete the installation process.
NOTE: The Zoom email should match the Verbit username
Once the Verbit-Zoom App is installed, it will be available for all users in the Zoom account.
Enable Custom Livestream in Zoom
You will need to enable custom livestream on your Zoom account.
This will allow Zoom to stream the recording to the Live Deposition system.
To enable Zoom Livestream:
- Login to your Zoom account
- Go to My Account > Settings > In Meeting (Advanced)
- Enable Allow livestreaming of meeting
- Check Custom Live Streaming Service
NOTE: The instructions field can be left blank.
See Live stream a meeting or webinar using a custom service
Create Logins for the Operators and the Viewers
As Verbit admin, you have access to the Users Management page of the account, wherein you can:
- create new users
- modify the roles of existing users
There should be at least one Deposition Operator defined in the account; preferably, the digital court reporter.
Lawyers can be added on the users list as Deposition Viewer.
Book Live Deposition Session
You can book sessions by going to the Live Depositions Table, then click on BOOK A SESSION.
In the booking form, key-in relevant information about the deposition, namely:
- Deposition Details
- The case and deposition names
- The date, time, and duration
- The link to the Zoom meeting
- Transcription Details
- The transcription type; whether ASR Only, Immediate, or Immediate & Rough Draft
- The users who will be permitted to view the transcript and operate the recording
- Supporting Information
- Notice of Deposition
- Terminologies, especially, speaker names and places
- Any special instructions you may have for the human transcribers
NOTE: Booking details can be updated before the actual deposition time. Operators can also edit the deposition details.
The Live Depositions Table
The Live Depositions Table allows you to view and manage all live depositions you were added to.
It offers several functionalities that can help you manage your sessions.
Session Status
The Session Status can be one of the following:
- Upcoming refers to any future live depositions that were booked on the platform
- Live refers to an ongoing live deposition
- Draft Processing refers to sessions that had recently concluded with the rough draft of the transcript still in progress.
NOTE: Rough drafts will be available about 1 hour after the deposition has ended and only for customers that pre-ordered it.
- Finished refers to all completed sessions with no pending items left to deliver
- Canceled refers to all booking requests canceled before the original start time
Filtering Live Depositions
The Table of Live Depositions can be filtered using the column headers, namely:
- Deposition Name
- Deposition Viewers
- Deposition Operators
- Start Time
- Session Status
Click the FILTER icon on the relevant column headers to filter the table.
Review and Edit Session Details
You can review the details of an upcoming session and update it as required.
Click the PENCIL icon across the session to launch the booking details.
Cancelling a Session
You can cancel an upcoming session as needed.
Click the TRASH BIN icon across the session to cancel it.
NOTE: Any session canceled after 5 PM one day ahead of the original schedule will be subject to a cancellation fee.
On site cancellation: If the session for any reason needs to be canceled during the scheduled live deposition, reach out to Support via CHAT to cancel the session.
Contacting Support
You can reach out to Support for questions, technical issues, or requests.
Click the SUPPORT CHAT widget to initiate a chat with the Support team.
The Live Deposition Page
The Live Deposition page is where you can view the real-time transcript during a live deposition session.
Access the Live Depositions Page
There are two ways to reach the Live Deposition:
Through a Direct Link
- You will get a direct link to the upcoming live deposition, sent via email.
- Clicking on the link will lead you to the relevant Live Deposition page.
- You may need to login to proceed.
Through the Platform
You can login to the platform to see all depositions that you are assigned to in the Live Depositions Table:
Click the Deposition Name to open the relevant Live Deposition page.
Session Status
The status of the session is displayed on the top-most part of the Live Deposition page.
Each session will run through these statuses in sequence:
- Starting Soon means the session is yet to start and the PLAY button will not be available yet.
It will be available shortly before the deposition start time, at the same time the status changes to Getting Ready.
If the status does not update and if the deposition is about to start, please try to refresh the page. - Getting Ready means the session is ON but the transcribers are still preparing.
NOTE: Starting the recording at this stage means that the corrected transcript may be delayed and will show a warning:
- Ready means the transcribers are ready and the recording can start. We recommended clicking the PLAY button at this point.
- Transcribing means the recording has begun and the real-time transcript is actively in production
- Draft Processing refers to sessions that had recently concluded with the rough draft of the transcript still in progress .
NOTE: Rough drafts will be available about 1 hour after the deposition has ended and only for customers that pre-ordered it.
Managing the Livestream from Zoom
Once the deposition starts in Zoom and you clicked the PLAY button, you will see a Live at US Legal indicator on the upper-left area of your Zoom app.
This indicator means the audio is being streamed to the Live Deposition page for transcription.
If you don’t see such an indicator, this might mean the Zoom meeting opened in the Zoom app did not match the Zoom meeting link in the booking form.
Please update the link in the booking form or contact Support via CHAT.
Managing the Recording
You can start recording by clicking the PLAY button at the top of the Live Deposition page.
Once the recording starts and you clicked the PLAY button, the PLAY button will be replaced with a STOP button.
Audio Streaming Error
If there is an error with audio streaming, you might see this error:
This error means the Zoom meeting that was opened in the Zoom app did not match the Zoom meeting link in the booking form.
Please update the link in the booking form or contact Support via CHAT.
Additional Notes
As Operator, you are expected to manage the recording, that is: start, pause (for breaks or any other reason), resume, and effectively be on top of the transcription flow.
We rely on you to decide what parts of the deposition need to be transcribed by utilizing the available recording controls on the Live Deposition page.
You can always reach out to the Support Team via CHAT for any questions, issues, or requests.
The Transcript Area
The transcript area is where the real-time transcript is built and viewed as the recording progresses.
If you ordered an AI Only transcript, you will see only the AI output.
- The fast automatic AI output in a bluish background, displayed on the bottom part of the transcript area
- The Improved AI version in white background, displayed on the upper part of the transcript area
If you ordered Immediate and/or Rough Draft, the transcript area will be divided into two parts:
- The fast automatic AI output in a bluish background, displayed on the bottom part of the transcript area
- The human-corrected version in white background, displayed on the upper part of the transcript area
Each new text will be posted in the blue AI area, then moved to the human-corrected area.
Speakers Identification (Only for Immediate and with rough draft versions)
Each speaker will be identified by a different color.
You can also see the speaker’s colors on the timeline on the top part of the page, so you can jump to different parts of the transcript according to the speaker’s color.
NOTE: The AI engine will automatically identify the speakers about 10 minutes into the session
Legal Formatting
The transcribers apply legal formatting as the session progresses, for your convenience.
There are different types of legal formatting that are added by the team, namely:
- Examinations
- Q/A/Colloquy
- On/Off the record
- Exhibit marked
If you ordered a rough draft, you will also get these formatting: - Objection
- Read-back/Play-back
- Swear in
Features and Functions
The Live Deposition page has key functionalities that help improve your experience while the transcript is being produced.
Some of the key features are as follows:
- Timeline Navigation allows you to skip or jump to specific parts of the transcript, listen to the audio, and review the transcript produced
- Search allows you to find specific keywords or phrases in the transcript and jump to the relevant part of the transcript
- Private Comments allows you to write comments that will only be visible to you.
Private comments will be available to you during the live session, and also on the Live Deposition page after the live deposition has ended. - Support Chat allows you to reach out to Support for questions or technical assistance
After the Live Deposition
Depending on the Transcription Type selected when the session was booked, additional actions may occur:
- If the Transcription Type is set to Immediate, the raw transcript will be directly available from the Live Depositions page.
- You can readily export the transcript packaged as an offline interactive transcript by clicking DOWNLOAD.
- If the Transcription Type is set to Immediate & Rough Draft, the raw transcript will be forwarded to another layer to produce the rough draft.
- You will then be able to export the transcript in .txt format and/or offline interactive transcript.
NOTE: Rough drafts will be available about 1 hour after the deposition has ended and only for customers that pre-ordered it.