In order to request captions from your Brightcove account, integration must be accomplished first on the Verbit platform.

See: Setting Up Integration with Brightcove

How to request captions from your Brightcove account

1. Log in to your Brightcove account https://signin.brightcove.com/ 

2. Go to HOME and select MEDIA

3. Select the Video you want to request for caption

4. Click on EDIT, and go to TAGS

5. Enter the Verbit-go-<profile-name> (i.e. Verbit-go-ASR captions only) code on the Tags section to request captions, then click on SAVE.

• If the correct information was entered, the file will be pulled from Brightcove to Verbit and the status of the Tag will change to Verbit-working
  

• When the job is done, it will change to Verbit-done
  
  • The caption file will automatically be sent back to Brightcove which can be located on the lower right of the page.