Request Captions from Brightcove Account Follow
In order to request captions from your Brightcove account, integration must be accomplished first on the Verbit platform.
See: Setting Up Integration with Brightcove
How to request captions from your Brightcove account
1. Log in to your Brightcove account https://signin.brightcove.com/
2. Go to HOME and select MEDIA
3. Select the Video you want to request for caption
4. Click on EDIT, and go to TAGS
5. Enter the Verbit-go-<profile-name> (i.e. Verbit-go-ASR captions only) code on the Tags section to request captions, then click on SAVE.
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If the correct information was entered, the file will be pulled from Brightcove to Verbit and the status of the Tag will change to Verbit-working
- When the job is done, it will change to Verbit-done
- The caption file will automatically be sent back to Brightcove which can be located on the lower right of the page.
- The caption file will automatically be sent back to Brightcove which can be located on the lower right of the page.
