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Preface

If you are accustomed to using the "Export" feature for downloading finished jobs, please pay attention to the following change. We are introducing a new method for downloading files and by that also updating the terminology.

New terminology: Files downloaded to your local computer are considered as "Download", while sending files to media providers (Linked accounts) is referred to as "Export".

Overview

The DOWNLOAD MENU, formerly known as EXPORT, is used to download finished jobs in one or several file formats - either straight to your computer (“download”) or exported to media providers via linked account (“export”).

You can use DOWNLOAD to: 

  • Download the latest version of a transcript and/or captions
  • Download any/all available translations
  • Export transcript and captions back to a linked account (media provider) 
  • Use plugins; such as interactive transcript scripts or offline interactive transcripts

DOWNLOAD is designed to show only the options relevant to the job.
e.g. If the job does not include captions - the “Captions” option will not show up
e.g. The EXPORT option will be shown only if the media file was uploaded from a media provider too

File Formats

Here is a list of all downloadable file types per product:

TRANSCRIPTS CAPTIONS TRANSLATIONS PLUGINS
Plain Text/ASCII (.txt) SRT

Plain Text

 Interactive Transcript
(HTML script)
Docx VTT SRT Offline Interactive Transcript
(by request)
PDF DFXP VTT Smart Player
JSON SAMI    
MDB
(by request)		 SCC    
RTF
(by request)		      
 

NOTE : If you need a file format other than what is listed above, please reach out to your Verbit Success Manager or email us at support@verbit.ai with the details.

Download Transcript

You can download the latest version of the transcript by going to DOWNLOAD, then choosing TRANSCRIPT.

You can also configure download settings according to your preferences.

  • Inaudible Mode can be set as with timestamp, without timestamps or no inaudible.
  • Include Timestamps allows you to control when timestamps are printed on your download.
    • Include timestamps when speaker changes
    • Include timestamps every X seconds/minutes
  • Shift Text Timestamps allows you to offset or delay the timestamps printed on your download.
  • Select File Types allows you to download the transcript in one or several file formats

Download Captions

You can download the latest version of the captions by going to DOWNLOAD, then choosing CAPTIONS. 

You can also configure download settings according to your preferences.

  • Shift Text Timestamps allows you to offset or delay the timestamps on your download.
  • Select File Types allows you to download the captions in one or several file formats

Download Translation

You can download any or all available translations by going to DOWNLOAD, then choosing TRANSLATION. 

To download translations: 

  1. Open the relevant job
  2. Click DOWNLOAD
  3. Choose TRANSLATION
    This will launch the Download Translation dialog box
  4. In Download Translation:
    1. The list of languages shown includes the ones that were selected during upload, including the original media language. By default, all available languages will be pre-selected (see more below on “available languages”)
    2. Select one or multiple file formats
    3. Click DOWNLOAD

NOTE : Even if not all languages are available, you can still download the ones that are available.
NOTE : If multiple languages or multiple file types were selected, then the download will be zipped.

Translation Not Available

Since turnaround time may vary per translation language, some languages may not be available for download until the job is fully finished. If a language is grayed out, it means the translation is currently not available for download.

You will see a tool tip that will give you more context about the progress on that translation order.

  • Translation is still in progress means the translation for the relevant language is still in production and will be available shortly
  • Translation is not available means an issue was encountered during production and we are unable to produce the translation for the specific language.
    Please reach out to Support for more details.

Export to Linked Account

You can manually export the latest version of the transcript/captions by going to DOWNLOAD, then choosing EXPORT. 

The EXPORT option appears only if the job was uploaded through a linked account. It will present a summary of the export details - in particular, the media provider platform and the file types that will be exported.

Click EXPORT inside the dialog box to push the relevant files to the media platform.

Once done, you will see a confirmation message about your recent export. 

  • If all file formats were exported successfully, then the confirmation message will show Export Completed Successfully
  • If all the file types failed to export, then the confirmation message will show Export Failed : All File Types
  • If only a set of the file types is exported successfully - that is, some file types failed to export - then the confirmation message will show Export Failed with a list of the file types that failed to export.

Use Plugins

You can download the latest version of the captions by going to DOWNLOAD, then choosing PLUGINS. 

You can either choose to generate an embeddable interactive transcript HTML code or download an offline interactive player.

Bulk Downloads

The DOWNLOAD button in your Verbit homepage will let you download transcripts, captions, or translations from multiple jobs in multiple file formats simultaneously.

NOTE : If multiple jobs were selected, then the files will be downloaded as a single zip file. If multiple file formats were selected, then the files will sorted in folders per job.

 

By default, all available translations of all the selected jobs will be downloaded, and there’s no need to select languages.

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