How To Fix Error: “Email Has Already Been Taken” Follow
The Verbit platform currently does not permit the same "exact" username to be shared across multiple accounts. When such is attempted, the admin adding the user on a second account will get an error saying: Email has already been taken and will not be allowed to proceed.
Example: Adding username@company.com to another account generates the error below.
In general, Exchange/MX servers ignore all characters preceded by the + symbol when routing emails.
i.e. username@company.com, username+1@company.com, and username+2@company.com shares the same mailbox which is username@company.com
Verbit users can exploit this Internet property to add the same username in multiple accounts and still virtually link the accounts to a single email address.
The user will need to log in using the exact username defined for secondary accounts.
In the above example, logging in using username@company.com will open the account Company1, and using username+1@company.com will open account Company2.
Receiving emails
When a job gets completed on Company 1, Company 2, or Company 3, the email notification from the accounts will be sent to the same mailbox, username@company.com
NOTE: Some Exchange servers can be configured to treat the + symbol as a valid character, making this trick fail.