Overview

The Verbit-Canvas Studio integration builds a 2-way channel between your Verbit and Canvas Studio accounts, which provides a more efficient means to initiate captioning requests and get the final output.

 

 

This integration supports: 

• Submitting professional captions requests to Verbit from Canvas Studio
• Automatic export of caption files from Verbit to Canvas Studio

How Does It Work?

The integration will establish a 2-way channel between the two platforms, which can be used to transfer files and data.

 

The end-to-end flow can be summarized into three steps:

1. Caption Requests. Caption requests are initiated from Canvas Studio. 
2. Job Creation. Whenever a new request is made, Verbit creates a job wherein the captions will be produced. 
3. Automatic Export. Once the job is finished, then the captions will be sent back to Canvas Studio.

 

Setup

Requirements

User-Level Permissions

• Any user with upload permissions can link an external account.

Known Limitations

• Media files that were uploaded to Canvas Studio using URLs; such as Youtube or Vimeo links, will not have the option to request for professional captions.
• Caption requests can only be initiated from Canvas Studio. The option to ‘pull’ media files from Canvas Studio using Verbit’s UPLOAD widget is not supported yet.
• Revisions and final edits should be done in Canvas Studio.

Add a Linked Account

Step 1. Log in to your Verbit account. Go to Linked Accounts. 

Step 2. Select Canvas Studio.

Note : If an active Canvas Studio link exists, then you can link more accounts by going to the connected Canvas Studio instance, then click Add Connection.

 

 

Step 3. Fill out the integration settings.

• Unique Connection Name. This will be the display name of the linked account.
  In case you have several linked accounts, this becomes useful in distinguishing accounts from each other.
• Permissions. This controls who can access the connection.
  • All users within the organization. All users of your Verbit account can upload files using the linked account.
  • Restrict to specific permissions in the organization. This regulates access to the linked account based on user-level permission tags.
    To cite an example: 
    • If this is set to math_dept, then only users with the matching tag, math_dept, can upload files using the linked account.
    • If left blank, then the linked account will not be available to anyone, even the owner of the linked account.
      Note : The permission tags set here will also auto-populate the job settings when manually uploading files from the linked account.
  • Only me. Limits the usage of the connection to the user who connected the linked account.
• API Key and Secret Key. Authenticates the connection. Both are taken from Canvas Studio Settings > Captioning Services.
• Subdomain. The account identifier in Canvas Studio. This can be taken from the URL of the Canvas Studio instance. 
• Add Labels. Adds the chosen labels to jobs created through the linked account.
  Labels are useful in managing and grouping jobs in the dashboard.
  Note : The labels set here will also auto-populate the job settings when manually uploading files from the linked account.
• Automatically send back to linked account. 
  • If enabled (recommended), then Verbit will automatically send the finished transcripts/captions back to the video in Canvas Studio.
• Automatically load new files from linked account. (mandatory) 
  • This option needs to be enabled. Otherwise, no actual captioning jobs will be created on Verbit side.

 

Step 4. Click Test and Connect.

 

If done correctly, then professional captions requests can be initiated from Canvas Studio, and the list of service types will sync with the account’s Verbit profiles.

 

Edit the Integration Settings

Step 1. Log in to your Verbit account. Go to Linked Accounts. 

Step 2. Select Canvas Studio.

Step 3. Click the 3-dot menu right next to the linked account. 

Step 4. Click Edit Settings to open the integration settings.

Step 5. Configure the integration.

Step 6. Click Save Changes.

 

 

Disconnect a Linked Account

Step 1. Log in to your Verbit account. Go to Linked Accounts. 

Step 2. Select Canvas Studio.

Step 3. Click the 3-dot menu right next to the linked account. Choose Delete.

Step 4. Click Delete Connection.

 

Important Notes

• Disconnecting a linked account is an irreversible process.
  You can still re-link the same account, but this will be treated as a new and different connection.
• If you disconnect a linked account, the links of all existing jobs, which were uploaded using the linked account, will be disconnected too.
  This means the export option will no longer be available to those jobs.
  You can still download the transcripts/captions to your local computer, then upload it to the relevant place.

 

Requesting for Professional Captions

Manual Submission of Professional Captions Requests from Canvas Studio

Step 1. Go to the media file in Canvas Studio.

Step 2. Go to the Captions tab. Click Request.

Step 3. In the Captions Request window, choose Professional. Choose the language of the media file, and choose a service type. Click Request.
Note : The integration will automatically sync the Verbit profiles to the service type dropdown.

Step 4. The professional captions request will show as processing. 

 

 

Automatic Submission of Professional Captions Requests

This is currently not supported. Caption requests can be initiated from Canvas Studio by manually placing a request through each media file’s Captions page.

 

Receiving the Captions

Once the captions are finished, you will automatically receive the finished captions in Canvas Studio.

 

The professional captions request in Canvas Studio will update from processing to not published.

You can use Review and Publish to make your final edits, and finally, publish the captions.

 

 

FAQS

Can I connect more than one Canvas Studio account?

Yes, you can. 

This technique will allow you to configure multiple Canvas Studio accounts, each with its own set of media files that may need captioning.

You can connect additional Canvas Studio accounts by going to Linked Accounts > Canvas Studio. 

Click + Add Connection to connect another Canvas Studio account.

See #Add a Linked Account.

 

Can I connect my Canvas Studio account more than once?

Yes, you can but this is not advisable. 

Having multiple connections to the same Canvas Studio instance will result in duplicate caption jobs, while only the first completed captions is sent to the Canvas Studio video.

 

Can I request professional captions for a collection?

Yes, you can. 

The integration can support caption requests from media files which are part of a collection.
Caption requests can be initiated from Canvas Studio by manually placing a request through each media file’s Captions page.

 

How does Verbit handle duplicate uploads?

Canvas Studio has a native duplicate checker that should prevent you from requesting professional captions for the same media file.

If a duplicate request goes through, then only the first completed captions will be sent back to Canvas Studio.

 

What happens if I export my revisions/final edits?

We strongly recommend you make your final edits on Canvas Studio.

Manual export from the Verbit side will result in an error if there is an existing professional captions in Canvas Studio.

 

Can I export multiple jobs at the same time? Can I export in bulk?

No, this is currently not supported.

We strongly recommend you enable automatically send back to linked account in the integration settings instead.