Overview

Poor audio quality may come in different forms: overlapping speech, low volume, distorted speech, or a combination of these.

If the audio quality deteriorates the speech to a certain degree, then it would have adverse effects on the transcription quality as well.

Verbit provides several means for you to efficiently identify audio quality issues. 
These may come in different forms depending on the severity and scope of the poor audio quality:

• If the poor audio quality affects only a specific words or phrases, then the segment will be tagged as [INAUDIBLE].
• If the poor audio quality affects significant portions of the media file, then the start and the end of the affected sections will be marked with the [POOR AUDIO SECTION] tags.
• If the poor audio quality affects the entire media file, then the job might be returned as media error.

These poor audio indicators are tools that will help you identify points of concern in the final output, and allow you to focus on the challenging parts when doing your final edits.

The 'Inaudible' Tag

The [INAUDIBLE] tag is used to mark specific words or clusters of words that are found to be untranscribable. 

These are typically attributed to speech fluctuations, accent, and annunciation - in other words, the speaker's mannerisms and style of speaking.

Additionally, there is an inaudible counter at the top-left area of the job editor, which also gives you the ability to jump to each inaudible and make your edits.

Lastly, there is another variant of this tag, the [INDISCERNIBLE] tag. You can submit a request to Verbit Support if you prefer this instead.

The 'Poor Audio Section' Tags

The [POOR AUDIO SECTION] tag pair marks the start and the end of a section of the job found to have poor audio quality. 

These are typically attributed to the recording method used, audio processing applied, or in some cases, corrupted files.

The transcript enclosed by these tags are the final revisions that the system was able to produce after multiple attempts to transcribe and review. 

You can readily remove these tags during your final edits.

Media Error

In case the poor audio quality affects most or the entire recording, and too severe to produce a reasonable transcript, then the file might be sent back as media error. 

The uploader and admins will be automatically notified. This is your cue to review the media file and upload a clearer copy to the platform.