Overview

Verbit offers real-time captioning for Zoom events such as meetings and webinars, by using Zoom’s integration with third-party captioning providers via API token.

Customers are responsible for enabling Manual Captioning in the Zoom settings and assigning Verbit “CC” as captioner for every Zoom event.

Verbit records the audio of the event through the Verbit portal and posts the real-time captions back to the Zoom event through API.

Contents

• Requirements
  • Install Zoom Application
  • Enable Manual Captions in Zoom Settings
  • Book a Session for the Zoom Event
    • Zoom Meeting Link and Passcode
      • Regular Zoom Meetings
      • Authenticated Zoom Meetings
      • Zoom Webinars
      • Adding Participant Emails
• How to Assign Verbit as Captioner in the Zoom Event
  • Enabling Manual Captioner in the Zoom Event
  • Assigning CC as Captioner of the Zoom Event

Requirements

Install Zoom Application

To ensure that all functionalities and features are available, you must download the latest Zoom Client version available from the Zoom Download Center.

Enable Manual Captions in Zoom Settings

To allow Verbit to stream captions in the Zoom Event, the host must enable Manual Captions feature in the Zoom Settings.

To enable Manual Captions in the Zoom settings:

1. Sign in to Zoom via web browser
2. Click Settings.
3. Click In Meeting (Advanced).
4. Enable Manual Captions on the menu.
5. Check "Allow host to type or assign a participant to type".
6. Check "Allow use of caption API Token to integrate with 3rd-party Closed. Captioning services".
7. Click Save.

NOTE: The option to assign CC as captioner of the event will only be available if you have the Manual Captions feature enabled in your Zoom account settings. This must be enabled before the Zoom event starts, otherwise, you will need to rejoin or restart the event.

NOTE: Hosts have the option to disable Automated Captions in Zoom to make sure that only Verbit captions are available in the meeting.

See Managing Manual Captioning.

Book a Session for the Zoom Event

When booking a session for a Zoom Event, select whether the event type is a class, a conference, or a webinar and assign the type of session as Remote – Zoom.

Zoom Meeting Link and Passcode

Verbit will join the event through the link provided in the booking details. Upon joining, Verbit will appear in the participant's list as “CC”.

Verbit will attempt to join the meeting at least twenty (20) minutes before the start time indicated in the booking.

Regular Zoom Meetings

For regular Zoom meetings, you must provide Verbit with the meeting ID/URL along with the meeting passcode.

Authenticated Zoom Meetings

In some cases, customers have organization-level restrictions set up by their Zoom Admins to restrict participants to verified users only.

For authenticated Zoom meetings, you can either add livecaptions@verbit.ai as an authenticated user or disable the authentication settings in your Zoom account or meeting.

To know more about Zoom authentication settings, please see Allowing only Authenticated Users in Meetings.

Zoom Webinars

In order to be assigned as captioner in a Zoom webinar, Verbit must be invited as a panelist to the webinar.

For Zoom webinars, you may send the panelist invite to livecaptions@verbit.ai while still adding the webinar link in the booking.

In case the panelist invite was not received by Verbit, the CC participant will attempt to join the webinar using the link provided in the booking and request to be promoted as panelist of the webinar to be assigned as captioner of the event.

Adding Participant Emails

The emails of the instructor and the student(s) requiring captioning must be added in the Participant Details field.

Each of the participants will receive notification emails from Verbit before and after each session.

How to Assign Verbit as Captioner in the Zoom Event

To initiate the process of assigning Verbit as the captioner in the Zoom Event, the host must first turn on Manual Captioner in the Zoom event.

Enabling Manual Captioner in the Zoom Event

1. In the Host controls, click More, and then click Captions.
2. Click Set up Manual Captioner.
3. Under Enable manual captioner, select the On option.

Assigning CC as Captioner of the Zoom Event

1. In the Host controls, click Participants
2. Find CC in the participant’s list.
3. Click More ( . . . ).
4. On the dropdown menu, select Assign to type Closed Captions.
   A CC icon will appear next to the CC participant.
5. To view captions, click Show Captions.

NOTE: The live transcription of the meeting will also be available on the Verbitext page of the session.